Cookie Policy

Cookies are small text files placed on your device when you visit a website. They help websites recognise your device and store certain information about your preferences or actions.

At Cognition Care, we use cookies to:

• Ensure our website works properly (essential cookies).

• Improve website functionality and user experience (functional cookies).

• Understand how visitors use our website (analytics cookies).

Some cookies are strictly necessary for the website to function and cannot be disabled. Other cookies, such as analytics cookies, are optional and will only be used with your consent.

We use the following types of cookies on our website:

Strictly Necessary Cookies
Enable core functions such as secure browsing, booking forms, and basic site navigation. These cookies are essential for the website to function and cannot be disabled.

Performance & Analytics Cookies
Help us understand how visitors use our website (for example through tools such as Google Analytics). This allows us to improve functionality, usability, and overall website performance.

Functionality Cookies
Remember your preferences and settings, such as accessibility options or information entered into forms.

Marketing Cookies
These cookies may be set by advertising platforms such as Google Ads or Meta (Facebook/Instagram). They help us measure the effectiveness of advertising campaigns and share relevant information about our services.

Marketing cookies may track general browsing behaviour across websites for advertising purposes. These cookies are optional and will only be activated if you provide explicit consent through our cookie banner or settings.

We never use cookies to collect sensitive health or clinical information.

Cookie Banner / Preferences Tool
When you first visit our website, you will be asked to choose which categories of cookies you wish to allow. You can update your cookie preferences at any time using the cookie settings available on our website.

Browser Settings
Most web browsers allow you to block, restrict, or delete cookies. Guidance is available via your browser’s help section.

Third-Party Opt-Outs
You can manage advertising cookies from providers such as Google or Meta (Facebook/Instagram) through their own privacy and advertising setting

Please note that disabling or blocking certain cookies (such as strictly necessary cookies) may affect how parts of our website function, including booking forms or secure login areas.

Some cookies on our website may be set by trusted third-party providers. These may include:

Analytics – tools such as Google Analytics or Squarespace Analytics that help us understand how our website is used.

Embedded tools – some features on our website may include content or tools provided by third parties (for example maps, videos, or booking tools). These providers may set cookies when you interact with their content.

Payment services – where patients are directed to secure external payment platforms (for example clinical booking or payment systems), those services may set their own cookies in accordance with their privacy policies.

Marketing platforms – cookies from platforms such as Google Ads or Meta (Facebook/Instagram) that help measure the effectiveness of advertising and share relevant information about our services.

We do not control these cookies directly. Third-party providers set and manage their own cookies in accordance with their own privacy and cookie policies.

For more detail on how we share and safeguard information with third parties, please see our Privacy & GDPR Notice.

We may update this Cookie Policy from time to time to reflect changes in law, technology, or how we use cookies. Any updates will be published on this page, and the “last updated” date at the top will show the most recent version.

We encourage you to review this policy periodically to stay informed about how we use cookies and how we protect your information.

If you have any questions or concerns about this Cookie Policy, or how we use cookies and similar technologies, please contact us:

Email: support@cognitioncare.co.uk

Post: Cognition Care Ltd, 4b Ridgeway Court, Leighton Buzzard, Bedfordshire, LU7 4SF

Phone: 020 3818 8008